Terms and Conditions
Last updated: October 2025
1. Acceptance of Terms
By accessing and using Grader.ai (the "App"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the App.
2. Description of Service
Grader.ai provides AI-powered IELTS speaking practice and career guidance services. Our services include:
- Automated IELTS speaking assessment and scoring
- Personalized feedback on speaking performance
- Career guidance and recommendations
- Progress tracking and analytics
3. User Accounts
To use certain features of the App, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. Subscription and Payment
Some features require a paid subscription. By subscribing, you agree that:
- Subscriptions are billed through Apple App Store or Google Play
- Subscriptions automatically renew unless cancelled
- Refunds are subject to the policies of Apple or Google, as applicable
- Prices may change with notice to subscribers
5. AI-Generated Content Disclaimer
The App uses artificial intelligence to provide feedback and assessments. You acknowledge that:
- AI-generated results are for educational purposes only and may not be fully accurate
- Results do not constitute official IELTS scores or professional evaluations
- We do not guarantee specific outcomes or improvements in your IELTS performance
- Career guidance is advisory and not professional career counseling
6. User Conduct
You agree not to:
- Use the App for any illegal or unauthorized purpose
- Attempt to reverse engineer or hack the App
- Share your account credentials with others
- Upload malicious content or spam
- Violate any applicable laws or regulations
7. Intellectual Property
All content, features, and functionality of the App are owned by Grader.ai and protected by international copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, or create derivative works without our express written permission.
8. Data and Privacy
Your use of the App is also governed by our Privacy Policy. By using the App, you consent to our collection and use of your data as described in the Privacy Policy.
Please review our Privacy Policy for more information.
9. Limitation of Liability
To the maximum extent permitted by law, Grader.ai shall not be liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Errors or inaccuracies in AI-generated content
- Service interruptions or technical issues
10. Termination
We reserve the right to suspend or terminate your account at any time for:
- Violation of these Terms and Conditions
- Fraudulent or illegal activity
- Non-payment of subscription fees
You may terminate your account at any time by contacting us at baipeissov@grader.cloud.
11. Changes to Terms
We may update these Terms and Conditions from time to time. The latest version will always be available within the App and at https://grader.ai/terms.
Continued use of the App after changes constitutes acceptance of the updated terms.
12. Governing Law
These Terms and Conditions are governed by the laws of Kazakhstan. Any disputes shall be resolved in the courts of Almaty, Kazakhstan.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
📧 baipeissov@grader.cloud
📍 Almaty, Kazakhstan